Focus Africa
Faq
FAQ
Questions and answers
Do you offer shipping discounts for bulky freight?
Yes, discounts are offered to our esteemed customers who need bulky transportations
How does the delivery to the warehouse occur if there is no seaport in the city?
In absence of the sea ports we always devise other means to ensure clients get their ordered freight for instance Road transport or rail can be utilized.
Can you guarantee the exact delivery date?
Yes, we adhere to meeting the exact delivery date and emphasis is that customers need to notify us early enough and we program accordingly for fast delivery services
How are shipping costs calculated?
Shipping Costs are based on the size of the freight to be transported and the distance to be covered
Are we supposed to purchase additional insurance?
No, insurance is catered for and no need for you to get worried in case of any risks during transit
How are payments supposed to be made?
We provide various alternatives for our customers to make a decision for example payment can be made via mobile money, Visa cards, cash, Bank Transfers, Pay Pal